This week one of the people I am working with from a company felt things were not going as they should and reached out to the salesperson. This is difficult for me because believe I am working hard and then someone complains about how things are happening. It made me upset at first. I felt like quitting the project and wishing I had another job.
Then I remembered some of the things my brother Dennis was telling me about taking a step back and asking a few questions. The first being, “Is what I am thinking true?”, “Is the customer and the salesperson really upset with me?”
Then I started thinking, “can I control how they feel?”
So I set out to see if I could smooth things out. I discovered I was missing some information and had miscommunicated a couple of things.
Admitting to everyone that I had written some things when I meant to write another helped with things.
I don’t know if they calmed down or it was just me calming down but everything seemed to work out okay in the end.